Inclusive and accessible

The Van Nelle Factory is for everyone. That’s why we take additional measures to improve accessibility for visitors with a disability. In 2018 the Van Nelle Factory was the first event location in the country to receive the Nederlands Keurmerk voor Toegankelijkheid (KTG), a venue access award. And that’s something we’re proud of, because everyone should feel welcome here.

If you still have questions after reading this page, please contact Martine via: The Van Nelle Factory also provides bespoke solutions in the area of ​​accessibility.

Wheelchair access

The Van Nelle Factory is wheelchair accessible. All rooms are ground level and paved, with the exception of the Tearoom and the Zolder. The main entrances 1, 2 and 3 are wide enough for wheelchair access. Our historic doors are a bit heavy, which is why a member of staff is always ready to help.

The Van Nelle Factory has several lifts. These are suitable for an average wheelchair with a maximum width of 80 cm. The lifts can also take sports wheelchairs, although it can be a bit of a tight squeeze.

The Van Nelle Factory has three toilets that are wheelchair accessible, at the Tobacco and Coffee Factory at entrance 2 and on the second floor near the meeting rooms. Important: the second-floor toilet isn’t as wide, and parking your wheelchair here can be a bit of a challenge.

Would you like to borrow a wheelchair during a visit to the Van Nelle Factory? You can book one by email: Make sure to reserve one a day in advance.

Area for caregiving / Quiet area

The Van Nelle Factory has several (sub) rooms. This means that you can ask us to set up an area for caregiving or a quiet area during events if need be. If you’d like to know more, please contact

Excellent accessibility

The parking facilities of the Van Nelle Factory have several parking spaces for visitors with a disability. Entrance 2 is generally used for our events. The handicapped parking spaces are immediately opposite – no reservations required.

If you can’t use your own vehicle, and need special transport, talk to one of our parking attendants at the main entrance and the taxi will be directed to the ‘Kiss & Ride’ zone, right outside the door.

Public transport
Unfortunately, the nearest stop is not wheelchair accessible. We advise you to get off the bus at the 'Spaanseweg' or 'Roel Langerakweg' stops. Although these bus stops are a little further away, they are wheelchair accessible.

The Van Nelle Factory will also provide teleloops on request. To reserve one, send an email, at least one day in advance, to

Service dogs
Four-legged companions are allowed in the Van Nelle Factory. Make sure that your service dog is wearing an identifying blanket. Bowls of water will, of course, be provided.

The perfect day
The Van Nelle Factory tries to think ahead, and provide all you need to make your visit as pleasant as possible. Are you visually impaired, deaf or do you use a wheelchair? Let us know in advance. You can contact the organisation, or send an email to This way, we’ll be able to find you a suitable place in the room.